Purchase & Refund Terms

These Purchase & Refund Terms ("Purchase Terms") govern your purchase of courses and other digital products (each, a "Product") from TITAN CLASS. They form a contract between you ("you", the "Buyer") and Titan Global Platforms, Inc.. Your use of the platform itself is governed by our Terms & Conditions and Privacy Policy.

By completing a purchase you agree to these Purchase Terms. Please read section 4 before you buy — it explains when a refund is and is not available.

1. Who you are buying from

The seller and merchant of record for every Product sold through this site is:

Titan Global Platforms, Inc.
2810 North Church Street, Wilmington, DE 19802, United States
admin@titanclass.ai

We sell to you directly. Card payments are processed on our behalf by Stripe, which acts only as our payment processor — Stripe is not the seller, is not a reseller, and is not a party to this contract. Stripe handles your card details directly; we never receive or store your full card number.

2. Prices, currency and taxes

The price shown at checkout is the total amount we will charge you, in the currency displayed. We do not add undisclosed fees at the point of sale. Where we are required to collect sales tax, VAT or an equivalent consumption tax, that amount is shown to you before you confirm payment.

Your bank or card issuer may apply its own currency conversion or cross-border fee. Those charges are set by your bank, are not received by us, and are not refundable by us.

3. Your order and access

Your order is accepted, and this contract is formed, when your payment is confirmed and we send you an order confirmation by email. Access to the Product is granted to your account immediately after that, unless the Product page states a specific start date.

Access is personal and non-transferable. We may suspend or revoke access without refund if you share your credentials, redistribute course materials, or otherwise breach our Terms & Conditions.

4. Refunds

You may request a full refund within 14 days of purchase, provided you have not started watching the course. "Started watching" means any course lesson, video or downloadable material has been opened, played or downloaded from your account.

Because a Product is digital content delivered immediately, your right to this refund ends as soon as you begin consuming it. At checkout you are asked to agree to immediate access and to acknowledge that starting the course ends your refund right. We record that agreement with your order.

After 14 days, or once you have started watching, purchases are final. This does not affect the statutory rights described in section 5, or any refund we choose to grant at our discretion — for example where a Product was not delivered, was materially different from its description, or where you were charged in error.

Approved refunds are returned to the original payment method. We issue them promptly; how quickly the money appears depends on your bank, and typically takes 5–10 business days.

5. Statutory withdrawal rights (EEA, UK and other jurisdictions)

If you are a consumer in the European Economic Area or the United Kingdom, you normally have 14 days to withdraw from a distance contract without giving a reason. For digital content supplied immediately, that right ends once supply has begun, provided you gave your express consent to immediate supply and acknowledged that you would lose the right.

We ask for exactly that consent at checkout, in this wording:

I ask for immediate access to this course and I understand that I lose my right to a refund once I start watching it. Until then I can request a full refund within 14 days.

If you did not give that consent, or if the law of your country of residence gives you a broader right than section 4, that right applies and nothing in these Purchase Terms takes it away.

6. How to request a refund

Email admin@titanclass.ai from the address on your order, and include your order confirmation or the email address used at checkout. We aim to respond within 2 business days and to decide within 5.

7. Payment disputes and chargebacks

If something is wrong with your order, please contact us first at admin@titanclass.ai. We can usually resolve it faster than a bank dispute.

Opening a chargeback does not by itself create a right to a refund under these Purchase Terms. Where a chargeback is raised for a purchase that is not refundable under section 4, we may respond to your bank with the order record, the consent described in section 5, and your access logs, and may suspend the account pending the outcome.

8. Failed and duplicate payments

If a payment fails, no contract is formed and no access is granted. Any authorisation hold placed by your bank is released by your bank, usually within a few business days. If you are charged twice for the same order, contact admin@titanclass.ai and we will refund the duplicate in full.

9. Changes to these terms

We may update these Purchase Terms. The version in force at the time of your purchase is the version that governs that purchase, and we keep the date of the last change at the top of this page.

10. Governing law and disputes

These Purchase Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have jurisdiction over any dispute arising from them.

If you are a consumer, this does not deprive you of the protection of mandatory consumer-law provisions of the country in which you live, and it does not prevent you from bringing proceedings in your local courts where the law of your country allows that.

11. Contact

Titan Global Platforms, Inc.
2810 North Church Street, Wilmington, DE 19802, United States
admin@titanclass.ai